30 days returns
Get a feel for your new Dylan Sofa range before you buy. Each free swatch pack includes all available fabric options, so you can see and touch the materials in your own home. Check the colour and texture in your space, then order your sofa with confidence.
We get it, sometimes you change your mind about a purchase. That’s why we have a Change of Mind Return Policy in addition to your rights under the Consumer Guarantees Act (including any rights in respect of faulty items).
You may return most unused and unopened items within 30 days of receiving them (either for a full refund of the price you paid for the item or alternatively this can be issued back as a Store Credit for your next purchase), provided you comply with the conditions listed below. Please note that any associated shipping fees for change of mind returns are not refunded.
Mocka is not required to accept Change of Mind Returns on items outside the specified return window or items that do not comply with this Change of Mind Returns Policy.
Important reminder that this Change of Mind Return Policy is in addition to, and does not affect, your rights under the Consumer Guarantees Act including any rights you may have in respect of faulty items.
When a product is marked as a 'Pre-Order', this means that the product is not available for delivery right now, but you can pre-order it so that you receive it as soon as it is available.
You can purchase both in-stock and pre-order items in the same order, and we will send your in-stock items straight away, with your pre-order items arriving at a later date once they arrive.
Keep in mind that the dispatch date for pre-order items is an estimate and is subject to change. Sometimes products arrive earlier, and occasionally they arrive later than the original estimated date.
If you purchase a pre-order bundle or set, please note that the items in the bundle may become available at different times. In such cases, your order may be sent in multiple shipments to ensure you receive each item as soon as it becomes available.
If you have any other questions, please reach out to us via our Contact form!
Overall rating: 5.0 / 5 from 1 reviews.
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"Thanks Mocka for sending the swatches so I could touch and feel what it felt like and compare the colours so I could make the right choice. Such a delightful and effective idea for customers who want to choose the right fabric for their unique Mocka piece."
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Afterpay offers simple and affordable instalment plans for online purchases of up to $2000. The payment platform allows you to purchase in four equal instalments, due every 2 weeks. For example, if you purchase an item for $200, you pay 4 instalments of $50. There is no additional cost to use Afterpay so long as you pay on time. All of your payments are interest-free and you will receive your order straight away.Learn more.
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