8 May 2020
To our Mocka community,
We hope you and your families are doing well during these uncertain times. Thank you for your patience over the last few weeks, we now have some further updates for you as promised.
We're now fully operational
We are fully operational, and we are receiving significant volume of orders at present. Due to current social distancing rules we are anticipating delays of up to 3 additional days on top of usual delivery times - we will get your order to you as quickly as we can! You will receive an email with tracking information once your order is dispatched.
We're doing it safely
On top of our own safe social distancing and additional hygiene practices, our courier network is providing fully contactless deliveries, to help keep you safe. Our customer service team will continue to work from home and will be here to help.
Free delivery across New Zealand!
As always, Mocka will be providing free delivery on all orders nationwide, so you can continue to receive your favourite items delivered to your door!
Thank you for your patience, we can't wait to get your Mocka orders to you.
Stay safe and stay home!